Terms & Conditions

Last updated 2026 · Please read these terms carefully before signing up.

Important safety notice: EMS training is not safe for people with a pacemaker or other electronic medical implants. Do not sign up or train if this applies to you.

1. Health declaration & eligibility

  • You confirm that you are in good general health and medically fit to undertake Electrical Muscle Stimulation (EMS) training.
  • EMS is STRICTLY NOT suitable for anyone with a pacemaker or any other electronic medical implant. By accepting these terms you confirm you do not have such a device.
  • EMS is not recommended during pregnancy, or for people with epilepsy, serious cardiovascular conditions, acute illness, fever, recent surgery, bleeding disorders, or implanted electronic devices. If any apply, you must not train without written clearance from a qualified physician.
  • You agree to disclose any relevant medical condition before each session and to stop immediately and inform your trainer if you feel unwell.

2. The service

  • EMS Bangladesh provides personal EMS training sessions at our studio in Dhaka, Bangladesh.
  • Sessions are delivered one-on-one by certified trainers using EMS equipment and a conductive suit provided by the studio.
  • Session duration and the number of sessions are defined by the package you purchase.

3. Packages, pricing & payment

  • All prices are listed in Bangladeshi Taka (BDT, ৳) and are inclusive of applicable charges unless stated otherwise.
  • We accept payment by bKash (online) or cash (at the studio). Sessions are activated once payment is confirmed; cash purchases are confirmed by our team at the studio.
  • Purchased sessions are personal to your account and are non-transferable.

4. Scheduling, cancellation & no-shows

  • Sessions are booked subject to trainer availability through your account dashboard.
  • You may cancel or reschedule a booked session up to 12 hours before its start time, and the session credit will be returned to your account.
  • Sessions cancelled with less than 12 hours' notice, or missed without notice (no-show), may be forfeited.

5. Refunds

  • Unused session credits may be refundable at the studio's discretion, less any administration or transaction fees. Completed sessions are non-refundable.

6. Assumption of risk & liability

  • Physical training carries inherent risks. You participate voluntarily and assume responsibility for risks not caused by our negligence.
  • To the extent permitted by the laws of Bangladesh, EMS Bangladesh is not liable for injury or loss arising from undisclosed medical conditions or failure to follow trainer instructions.

7. Personal data

  • We collect the personal and basic health information you provide (such as name, year of birth, height, weight/BMI, sex, email and phone) solely to deliver and personalise your training and to contact you about your sessions.
  • We do not sell your data. We retain it only as long as necessary to provide the service.

8. Account conduct

  • You are responsible for keeping your account credentials secure and for the accuracy of the information you provide.
  • We may suspend or ban accounts that provide false information, abuse the booking system, or behave inappropriately towards staff.

9. Governing law

  • These terms are governed by the laws of Bangladesh, and any disputes are subject to the jurisdiction of the courts of Dhaka.